Terms and Conditions sepak88 — Complete Platform Usage Guide

By registering an account, logging in, or using any service provided by Sepak88, you are deemed to have read, understood, and fully agreed to all terms and conditions stated in this document. If you do not agree with any part of this document, you are not permitted to use the Sepak88 platform.

These Terms and Conditions form a legally binding agreement between you as the user and Sepak88 as the platform operator. This document should be read together with Privacy Policy and Responsible Gaming Policy ours, all of which form part of the overall terms of use for this platform.

To register and use a Sepak88 account, you must meet all of the following eligibility requirements without exception:

• Aged 21 years and above at the time of registration and throughout your use of the platform
• Not residing in a jurisdiction where online gambling activities are prohibited
• Not currently on a self-exclusion list from any responsible gaming program
• Providing accurate, truthful, and complete information during registration
• Have full legal capacity to enter into binding agreements
• Simply register one (1) account only per individual, address, phone number, and device

Sepak88 reserves the right to request identity verification (KYC) at any time to ensure all provided information is accurate. This verification may include a copy of your ID, bank statement, or other supporting documents. Failure to provide the requested documents within the stipulated timeframe may result in temporary suspension or account closure.

Your Sepak88 account is personal and may not be shared, transferred, or used by anyone else. You are fully responsible for all activities that occur within your account, including all wagering, financial transactions, and communications made through it.

You are required to take reasonable steps to ensure the security of your account, including:

• Use a strong, unique password that is not used on any other platform
• Enable two-factor authentication (2FA) available in your account security settings
• Not saving login credentials on public or shared devices
• Contact sepak88 customer support immediately if you suspect unauthorized access
• Log out of your account when not in use, especially on shared devices

Sepak88 will not be liable for any losses arising from a user's negligence in safeguarding their account credentials.

Sepak88 supports a range of payment methods optimized for Malaysian users, including local bank transfers, DuitNow, Touch 'n Go eWallet, and other methods listed on the platform. All deposits and withdrawals must use the same method or a method verified by sepak88.

Regarding deposits:

• The minimum deposit amount is RM10 for most payment methods
• Deposited funds will be credited to your account within 1 to 5 minutes for most methods
• Sepak88 does not charge any processing fees for deposits
• All deposits must be made in your own name — third-party deposits are not accepted

Regarding withdrawals:

• Withdrawals are processed within 15 minutes to 24 hours depending on the method and time of request
• The first withdrawal requires successful KYC verification
• All wagering requirements from active bonuses must be met before a withdrawal can be made
• Sepak88 reserves the right to request additional verification for withdrawals that exceed certain limits

All bonuses and promotions offered by sepak88 are subject to the specific terms and conditions stated alongside each offer. Before accepting any bonus, you are encouraged to read those specific terms carefully as they contain important information on how to use the bonus.

General principles applicable to all sepak88 bonuses and promotions:

• Each player is only eligible for one welcome bonus for the lifetime of the account
• The wagering requirement must be met before wins from bonus funds can be withdrawn
• Bonuses cannot be transferred between accounts or directly converted to cash
• Sepak88 reserves the right to cancel bonuses if there are signs of fraud or abuse
• Maximum wins from free spins may be capped — check the specific promotion terms
• Playing on more than one account to obtain bonuses is a serious violation of our terms

In the event of any dispute regarding the calculation or awarding of bonuses, the decision of Sepak88 is final after a proper investigation has been carried out.

All games available on sepak88 are operated in accordance with the rules set by their respective game providers. sepak88 as the platform operator cannot alter game outcomes that have been determined by the system. All game results are final.

In the event of a technical disruption during an active game:

• Sepak88 will endeavour to resolve issues in the shortest time possible
• For games that cannot be completed, bets will be returned to the user's account balance
• Wins that were confirmed before the interruption occurred are valid and will be credited
• Sepak88 is not liable for losses incurred due to internet disruptions on the user's end

Users are prohibited from using any software, bots, automated scripts, or other technical methods to gain an unfair advantage in any game on sepak88. Such violations will result in immediate account closure.

The following activities are strictly prohibited on the Sepak88 platform and will result in immediate action, including account closure and reporting to the relevant authorities where necessary:

• Money laundering — using the platform to transfer, conceal, or launder illegally obtained funds
• Payment fraud — using a credit card, bank account, or payment method that is unauthorized or does not belong to you
• Collusion between players — colluding with other players to gain an unfair advantage in games
• Bonus abuse — opening multiple accounts, using false identities, or other methods to fraudulently obtain bonuses
• System intrusion — any attempt to access unauthorized areas of the platform or exploit technical vulnerabilities
• KYC information fraud — submitting forged or altered identity documents

Sepak88 reserves the right to suspend or close any account at any time if there is evidence or reasonable grounds to believe that the terms of use have been violated, or if the account is involved in suspicious activity.

Account suspension may occur under the following circumstances:

• Failure to complete the KYC verification process within the stipulated timeframe
• Unusual or suspicious wagering activity that requires further investigation
• Valid complaints from financial institutions or authorities
• Request by the user for self-exclusion or voluntary account closure

During the suspension period, all account activities including wagering, deposits, and withdrawals will be blocked. sepak88 will conduct a thorough investigation and inform the user of the outcome within a reasonable timeframe.

If you wish to close your own account for any reason, please contact the Sepak88 customer support team. Any valid account balance will be returned to you once all requirements have been met and any investigation, if applicable, is concluded.

Sepak88 provides its platform on an "as is" basis and makes no guarantee that the platform will operate without interruption or error at all times. While we strive to maintain maximum uptime, technical disruptions beyond our control may occur from time to time.

Sepak88 will not be liable for:

• Financial losses resulting from internet or network disruptions on the user's end
• Losses arising from wagering decisions made by the user themselves
• Losses incurred due to account access by unauthorised parties as a result of user negligence
• Any indirect, consequential, or punitive losses arising from the use of the platform

Sepak88's maximum liability under any proven circumstance is limited to the amount deposited by the user in the 30 days preceding the relevant incident. This provision does not affect any statutory rights of the user that cannot be excluded under applicable law.

Sepak88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments involving material changes to user rights will be communicated via in-platform notifications or registered email at least seven (7) days before the changes take effect.

Users are encouraged to review this page periodically to stay informed of the latest applicable terms. The date of the last amendment will always be displayed at the top of this document.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the Sepak88 customer support team is available to assist you at any time. We are committed to responding to every enquiry transparently and fairly.

You can reach us via:

• Live Chat — available 24/7 directly within the Sepak88 platform after login
• Email — [email protected] (response time: within 24 hours)
• FAQ Page — answers to frequently asked questions are available at FAQ page our

For formal complaints that cannot be resolved through standard customer support, you may submit a written complaint to the Sepak88 management team. All formal complaints will be reviewed and responded to within 14 business days.